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Customer Experience Centre closed: 28 August
Our offices will be closed on Monday 28 August 2017. We will open again as usual at 08:30 (UK time) on Tuesday 29 August.
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Availability of Apply and Track: 25 – 26 August

We are carrying out planned maintenance on Friday 25 August and Saturday 26 August. This means at times, you may become disconnected from Apply. Please do not make any changes to your application during the following times:

  • 07:30 – 08:00 on Friday 25 August
  • 07:30 – 08:00 on Saturday 26 August
  • 14:00 – 15:00 on Saturday 26 August
Track will also be unavailable between 09:00 – 11:00 on Saturday 26 August.
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Adding a Clearing choice in Track

Only add a Clearing choice if a university or college has given you permission to add their course, and you want to accept it. If you add a Clearing choice without discussing it with the uni or college, this may delay the progress of your application – read our Clearing advice.

Track your UCAS application

Once you've sent your application and received your welcome email, you can see how it's progressing by signing in to our online system, Track.
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What UCAS does
What exactly do we do once you've made an application to higher education? Join Simone as she applies through UCAS and find out what we do.
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Signing in to Track

You'll be able to sign in at any time with the Personal ID in your welcome email, along with the password you used when applying.

Whenever there's an update, we'll email the address you supplied in your application.


What happens next?

  • Offers – wait to see if any of your university/college choices offer you an interview or a place on their course.
  • Replies – these are the responses you make to the offers you get.
  • Results – confirmation of an offer might depend on your exam results.

Take a look at our application flowchart below for an overview of the whole process.


How it works

  • There are different types of offer you could get from your university and college choices. They come through at different times too, so don't worry if you don't hear anything for a while.
  • You might get an invitation to an interview, rather than receiving an offer from a uni or college right away. It’s best to contact them directly to find out how and where you will receive information about your interview – not all course providers will send you an interview invitation in Track. After you've attended the interview, they'll decide if they're going to make you an offer.
  • Then you reply to your offers, which involves different deadlines depending on when you receive them.
  • Adding an Extra choice might be possible if you have no offers from your initial selections.
  • You might need to wait for exam results if your offer is conditional on them.

Tips for Track

There are some things you can make changes to, but there are timescales to be aware of.

There's advice to help you throughout Track as well. Don't worry about the order your choices are shown in Track – it's random!