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Outreach Connection Service adviser guide

Discover taliored Outreach Connection Service opportunities for your students in the adviser portal.

Considerable progress has been made in improving access to higher education over the past decade. But wide gaps in participation remain for some groups, and there are large differences in the participation rates of young people living in different parts of the UK.  

Outreach plays a vital role in helping to close these gaps. Through activities like taster days or summer schools, mentoring workshops and school visits, universities, colleges, and third-party organisations help students explore what higher education could look like for them – and build the confidence to get there.

These experiences can raise aspirations early, support informed choices, and make a real difference in who applies, and who succeeds.

What is the Outreach Connection Service?

The Outreach Connection Service is a free tool in the adviser portal that helps UK advisers support students from disadvantaged and underrepresented backgrounds on their journey to higher education.

It brings together outreach opportunities from trusted universities, colleges, charities, and employers – so you can quickly find and share the right activities for your students.

Students can formally record up to two of these activities in the ‘extra activities’ section of their UCAS application – showing their engagement, commitment, and potential.

Explore in the adviser portal 

Key benefits

What are its benefits?

Free and easy to access

Available to all UK registered centre advisers via the adviser portal
Connect with multiple providers at the same time including universities, colleges, charities, and employers
Search, find, and filter opportunities tailored to your students' needs

Start their journey early

Find opportunities for students from Year 7/S1 and above to start their HE discovery journey early

What's on offer?

Over 130 providers have registered for the Outreach Connection Service and this is growing every week. A few examples of the opportunities:

The Sutton Trust Summer School

Spend a week at one of The Sutton Trust’s 12 partner universities attending lectures, living in a dorm, networking with professors and administrators, and immersing yourself in university life. Summer schools are completely free so you can get to know your chosen university, no matter where in the country you’re from. You will learn essential life skills, meet new people, access the alumni platform, and get a contextual admission upon completion.

The Brilliant Club – Join the Dots

Join the Dots is a student transition programme, fully funded for schools/colleges/students, which brings schools and colleges together with universities to develop networks of support for students transitioning to university. Students are supported by a PhD coach to develop their university study skills and signpost them to the support available at their university.

First Gens – Navigating University Programme  

The Navigating University Programme is a fully funded, royal award-winning initiative designed to support first-generation students the summer before starting university and into their first year. Designed and delivered by first-generation undergraduates, it offers topical webinars, peer-led learning group chats and practical resources to help students build confidence, feel prepared, and navigate university. Open for schools/colleges nationwide to refer students.

Named contacts to support specific student groups

Many universities and colleges list ‘named contacts’ who will be able to support students with their application to higher education. These named contacts could include students who are estranged, care experienced, mature, Gypsy Roma Traveller, Showman and Boater, or have caring responsibilities, for example.

Mentoring opportunities

Connecting trained mentors with young people exploring options for their future.

In-school workshops

Many universities and colleges host in-school workshops, covering a variety of topics from exploring education choices post-GCSE, building key skills for the workplace, and navigating work experience and interviews.

Explore in the adviser portal
 

The UCAS Outreach Connection Service, launched to UCAS advisers in 2024, may go some way towards highlighting the range of opportunities available, and allowing teachers to point students in the right direction towards potentially suitable universities and courses.

Susie Whigham, Interim CEO The Brilliant Club

High-quality information, advice and guidance on pathways to university and available support is an essential bedrock to widening participation. With the impact of the cost-of-living crisis and lost learning from the pandemic, the demands on schools are huge. Teachers don’t have time to shop around for the most relevant and up-to-date information for their students and parents/carers. Resources such as the UCAS Outreach Connection Service can provide an essential ‘one-stop shop’ for schools and colleges.

How to use the Outreach Connection Service

See how the Outreach Connection Service works – our step-by-step video shows you how to search, filter, view full details, and apply for opportunities from the adviser portal.

Nick Barker, National Scientific Thinking Challenge, University of Warwick

The UCAS Outreach Connection Service has been a very helpful way for us to make teachers aware of the National Scientific Thinking Challenge – a free and inspiring opportunity for Year 10 students.  UCAS is uniquely placed to get that message out to a huge number of teachers and advisers.

Jon Datta, Head of University Access and Digital, The Sutton Trust

The Outreach Connection Service enables us to connect our programmes with the teachers and advisers who know their students best. By centralising outreach opportunities in one place and leveraging UCAS’ scale and reach across the UK, it helps to reduce duplication and makes it easier for schools and colleges to find relevant, high-quality support.

Criteria for the Outreach Connection Service

The criteria below is used by providers when listing their opportunities and will help you identify eligible students. Providers can select as many criteria as they need for each opportunity.  

Socioeconomic disadvantage

  • Live in a target postcode – you may have a specific target postcode measure such as POLAR or IMD which is used for your outreach activity. You can add more detail in the measures of disadvantage section and free text.
  • Attend a state-funded school or college – state schools and colleges receive funding through their local authority or directly from the Government.
  • Live in social housing – social housing are houses and flats owned by a local government or by other organisations that are rented to people on lower incomes.
  • Currently in receipt of free school meals – young people in the UK are usually eligible for free school meals if their parents or carers are on a low income or in receipt of certain benefits
  • White working class males – this group is generally identified by socioeconomic status measures such as education, income, and occupation.
  • First generation to attend university – first generation students are the first in their immediate family to attend higher education.
  • Homeless and foyer students – people who are homeless and want to progress to higher education may find there are a number of challenges to overcome – such as qualifications, financial issues, and access to expert information, advice, and guidance.

Personal circumstances

  • Students with caring responsibilities – a carer is anyone who has a commitment to providing unpaid care to a family member or friend who could not cope without their support – or intends to provide this support. This may include taking care of a sibling when a parent is unable to do so due to their health needs.
  • Students with parenting responsibilities – this can cover if a student is responsible for the care and wellbeing of a child aged 17 or under. This might mean they are a biological parent, step parent, adoptive or legal parent, a legally appointed guardian, a foster carer or someone who provides kinship or other parental care to the child of a family member or friend.
  • Care experienced young people – being care experienced means someone will have spent time living with foster carers under local authority care, in residential care (e.g. a children’s home), looked after at home under a supervision order, or in kinship care with relatives or friends, either officially (e.g. a special guardianship order) or informally without local authority support.
  • Bereaved students – bereaved students are those who have lost a close family member.
  • Disabled students – a disabled student can mean any student with a physical and/or mental health condition, long-term illness, or learning difference they live with.
  • Students who are estranged from their parents – an estranged person is someone who no longer has the support of either of their parents, and often also other family members, due to a permanent breakdown in their relationship which has led to ceased contact. This might mean your biological, step or adoptive parents or wider family members who have been responsible for supporting you in the past.
  • Prisoners/students with criminal convictions – if a student is currently imprisoned, has been imprisoned during their lifetime or has a criminal conviction.

Identity, culture, ethnicity, and community

  • Gypsy, Roma, Traveller, Showman and Boater communities – the term ‘Gypsy, Roma and Traveller’ encompasses a wide range of individuals who may be defined in relation to their ethnicity, heritage, way of life, and how they self-identify.
  • Black Asian and other ethnic minority students.
  • Refugees, asylum seekers and those with limited leave to remain – in the UK, a refugee is a person who has fled their country, and is seeking protection because of a fear of being persecuted due to their race, religion, nationality, membership of a particular social group, or political opinion. An asylum seeker is someone who has applied for refugee status and is waiting to find out if it has been granted.
  • Students from UK Armed Forces/Service children – students who have a parent who currently serves in the regular UK Armed Forces or as a reservist, or has done so at any point during the first 25 years of their life.  
  • UK Armed Forces veterans/Service leavers – students who have served as a Regular or Reservist in the UK Armed Forces (including: the Royal Navy, Royal Marines, British Army, Royal Air Force, or Merchant Mariners who have seen duty on military operations).
  • Speaks English as an additional language.
  • LGBTQ+ students – an LGBTQ+ student is someone who is lesbian, gay, bisexual, transgender, queer, questioning or other.
  • Mature students – a mature student is defined as those aged 21 or over when they enter higher education.

Performance and behaviour

  • Students with special educational needs.
  • Attainment is typically below average.
  • Students who have been permanently excluded from school.
  • Students who display challenging behaviour at school.

Locality

  • Local/commuter students – local/commuter students are those who live in the same travel to work area as their university or college. This includes students who live in a typical commuting distance of their provider.   
  • Remote/rural students – remote/rural students are those who live in rural regions in the UK. They may have reduced access to education services.

Measures of disadvantage

Area based measures in the Outreach Connection Service can help target outreach opportunities. Below are definitions of the area-based measures used by providers. 

POLAR4

  • The participation of local areas (POLAR) classification groups areas across the UK based on the proportion of young people who participate in higher education.
  • It looks at how likely young people are to participate in higher education across the UK and shows how this varies by area.
  • POLAR classifies local areas into five groups - or quintiles - based on the proportion of young people who enter higher education aged 18 or 19 years old.
  • Quintile one shows the lowest rate of participation. Quintile five shows the highest rate of participation.

TUNDRA

  • TUNDRA (tracking underrepresentation by area) is an area-based measure that uses tracking of state-funded mainstream school pupils in England to calculate young participation. It is an official statistic.
  • TUNDRA classifies local areas across England into five equal groups – or quintiles - based on the proportion of 16 year old state-funded mainstream school pupils who participate in higher education aged 18 or 19 years.
  • Quintile one shows the lowest rate of participation. Quintile five shows the highest rate of participation.

IMD

English Indices of multiple deprivation (IMD) is a measure of relative deprivation for small, fixed geographic areas of the UK. IMD classifies these areas into five quintiles based on relative disadvantage, with quintile 1 being the most deprived and quintile 5 being the least deprived.

SIMD

The Scottish Index of Multiple Deprivation (SIMD) is a tool for identifying the places in Scotland where people are experiencing disadvantage across different aspects of their lives.

WIMD

The Welsh Index of Multiple Deprivation (WIMD) is the Welsh Government’s official measure of relative deprivation for small areas in Wales. It identifies areas with the highest concentrations of several different types of deprivation. It is a National Statistic produced by statisticians at the Welsh Government.

UCAS registered centre adviser

It looks like a great addition, providing a clear list which is really helpful, rather than multiple resources.

UCAS registered centre adviser

Really useful for students interested in particular universities. 

Training and support for teachers and advisers

At UCAS, we know that students from underrepresented backgrounds often need extra encouragement and tailored support – especially during the early stages of their higher education journey.

Many face challenges in asking for help and may worry that doing so could hold them back. That’s why your role as a teacher or adviser is so important in helping them feel seen, heard, and supported.

Exploring widening access and participation: Supporting your students free online training module

Discover how to start those conversations with students as early as possible, so they become a normal part of the wider education and careers provision. 

We look at:

  • who the underrepresented groups are
  • practical ways to support students based on their individual needs
  • optional units on specific groups, and how you can encourage and support them through their applications to higher education. 

These have previously been standalone courses, which we've updated and brought together here to support and enhance your learning.

Go to training module

Adviser chatting to student at desk

Adviser toolkits

We’ve worked with expert organisations to create a collection of practical tips and easy to use resources for teachers and advisers.

Our toolkits are designed to help you guide your students – so they feel informed and prepared at each stage of their application journey.

Go to toolkits