Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.


New workers

New workers start around £7,446. Normal pay is £15,856 per year.
Highly experienced workers can earn up to £25,392.

Available jobs

In the past year there were 299,115 vacancies for this type of job


Projected job growth over the next 8 years

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Maintains reception area in good order.

  • Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency.

  • Supplies brochures, pamphlets and other information for clients.

  • Answers, screens and forwards or otherwise deals with telephone enquiries.

  • Records the details of enquiries and makes appointments and reservations.

  • Receives callers and clients and directs them to the appropriate person or department.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Booking (Sales)

  • Administrative Support

  • Data Entry

  • Setting Appointments

  • Switchboard Operator

  • Medical Prescription

  • Housekeeping

  • Surgery

  • Invoicing

  • Office Supply Management

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Customer Service

  • Communication

  • Administrative Functions

  • Detail Oriented

  • Management

  • Filing

  • Organizational Skills

  • Multitasking

  • Professionalism

  • Microsoft Office

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.