Managers and Directors in Retail and Wholesale

Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

Authorises payment for supplies received and decides on vending price, discount rates and credit terms.

Oversees the maintenance of financial and other records and controls security arrangements for the premises.

Ensures customer complaints and queries regarding sales and service are appropriately handled.

Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.

Liaises with other staff to provide information about merchandise, special promotions etc. to customers.

Appoints staff, assigns tasks and monitors and reviews staff performance.