Telephone Salespersons
What they do most days?
Maintains record of sales statistics, customers contacted and changes to customer details.
Arranges despatch of goods and services, information and/or brochures to customers.
Receives orders for goods/services by telephone and records relevant details.
Quotes prices, credit terms and delivery conditions and records details of orders agreed.
Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered.
Learns about the product(s)/service(s) to be sold.
Hard Skills
Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.
Skills are ranked based on the number of job adverts that list them as required skills.
Soft Skills
Soft skills can be self-taught and usually do not necessitate a certain completed level of education.
Skills are ranked based on the number of job adverts that list them as required skills.