People in these occupations provide care and support services for children, healthcare patients, and the elderly, and administrate social programmes.
Senior Officers in Fire, Ambulance, Prison and Related Services
Fire officers plan, organise, direct and co-ordinate the activities and resources of a specific physical or functional area of a statutory or private fire brigade/service and the resources necessary for the protection of property at fires within a salvage corps area. Ambulance officers plan, organise, direct and co-ordinate the resources necessary for the provision of ambulance services. Prison officers (principal officer and above) plan, organise, direct, and co-ordinate the activities and resources necessary for the running of a prison, remand or detention centre. Customs officers plan and direct the work of customs, excise and immigration staff in the monitoring and inspection of goods and persons crossing national borders.
Social services managers and directors plan, organise, direct and co-ordinate the resources necessary to protect the welfare of certain groups within local authorities including children and young people, families under stress, people with disabilities, elderly people and people needing help as a result of illness.
Residential, Day and Domiciliary Care Managers and Proprietors
Managers and proprietors in this group plan, organise, direct and co-ordinate the resources necessary in the provision and running of residential and day care establishments and domiciliary care services for persons who require specialised care and/or supervision.
Occupational therapists work with people who have a physical or learning disability or mental illness, actively engaging them in purposeful activities in order to maximise self-confidence, independent functioning and well-being.
Social workers provide information, advice and support to those who are socially excluded or are experiencing crisis; they protect the welfare of vulnerable groups including children, young people, people with disabilities, elderly people and people who are mentally or physically ill, and they may specialise in specific areas of work.
Jobholders in this unit group use specialist technical skills and knowledge to protect people from health risks associated with the environment in which they live and work. They maintain and safeguard standards, including taking legal action to enforce relevant legislation with regard to public health policy.
Youth and community workers provide support to individuals or groups of individuals through a range of activities or services that aim to encourage participation in social and community life and promote personal and social development
Child and early years officers work with babies and with children up to 14 years of age (or 16 for those with special needs), providing support, help and advice to individuals or within a family context.
Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.
Jobholders in this unit group provide counselling services to clients with a wide variety of problems by means of assisting them to reach their own resolutions to the difficulties they face. Counsellors may specialise in a particular area or client group or address a wide range of issues.
Police Community Support Officers (PCSOs) support the local police force by patrolling the streets to provide a visible and reassuring presence and to tackle a range of crime and disorder problems. PCSOs are also attached to the British Transport Police who operate the specialised police service for the railway network across Britain.
Inspectors of standards and regulations undertake investigations and inspections to verify and ensure compliance with acts, regulations and other requirements in respect of: buildings; weights, measures and trade descriptions; the installation and safety of electrical, gas and water supplies and equipment; marine pollution, ships’ structures, equipment and accommodation; the treatment of animals; the operation of commercial vehicles; the welfare, health and safety in factories and all work sites subject to the provisions in the Factory Acts.
Health and safety officers counsel employees to ensure and promote health and safety in the workplace and co-ordinate accident prevention and health and safety measures within an establishment or organisation.
Playworkers deliver and facilitate play opportunities for children in a range of formal and informal settings including play groups, play schemes, free play locations, and in pre- and after-school activities.
Houseparents and residential wardens are responsible for the care and supervision of children, young offenders and the elderly within residential homes and nurseries, schools or institutions for young offenders.
Care workers and home carers attend to the personal needs and comforts of the elderly and the infirm with care and support needs (‘service users’) within residential care establishments, day care establishments or in their own homes.
Senior care workers routinely oversee and monitor care workers, care assistants and home carers. They also attend to the personal needs and comforts of the elderly and the infirm with care and support needs (‘service users’) within residential care establishments, day care establishments or in their own homes.
Care escorts accompany and transport adults and children with disability between their places of residence and other destinations and act as chaperones for under 16s engaged in theatrical, television and film productions.