Customer Success Team Availability
The Customer Success Team won’t be available from 16:00 on Thursday 7 Sept until 08:00 on Friday 8 Sept
News articles
Customer Success Team Availability
The Customer Success Team won’t be available from 16:00 on Thursday 7 Sept until 08:00 on Friday 8 Sept
Additional planned maintenance to test environments
Please note two further maintenance days have been added to the planned schedule for the HEP1 and HEP2
Confirmation and Clearing Update
We hope that you have had a successful Confirmation period and you are looking forward to JCQ Results
Availability of customer facing teams
Due to an all staff away day on Thursday 26 May, all customer facing teams – including Customer Success,
HEP 1 test environment availability
In a change to the planned maintenance schedule of the HEP 1 test environment, please note that it will
Autumn series exam results
Results day for students who have sat an autumn series exam will be Thursday 16 December 2021.
Qualifications awarding 2022
It has been confirmed that SQA Results Day will be on Tuesday 9 August 2022, and A Level Results Day
Extension of 7 September advisory deadline
On Monday we sent you an email about a one-day extension to the advisory deadline from 7 September to
An update on our phone lines
As you’re aware, a third party have been having issues for the last few days, causing our phone lines
Reminder: UCAS Media/Unibuddy virtual masterclass
Our half-day virtual masterclass, aimed at anyone new to a HE student recruitment or marketing role,
Webinar – 2021 cycle update
Following last week’s announcement regarding the awarding of qualifications in 2021, and the bringing
Improvements to our similarity detection tool
We’ve recently carried out some work to reduce the lag time of personal statements reaching our similarity
Reminder: Autumn series exam results
Results day for students who sat an autumn series exam will be Thursday 17 December.
Autumn series exam results
Results day for students who have sat an autumn series exam will be Thursday 17 December.
Changes to ucas.com/providers page for admin users
On Friday, we’re making a small change to the page where admin users add new users, allocate access to
2020 UCAS Undergraduate Clearing statistics
Tomorrow, Thursday 24 September, we’ll be publishing the Clearing statistics showing the position as
Key timings for 13 August
If you get queries from applicants about A level results day, or have any questions yourself, here’s
End of cycle activities
We'll be issuing guidance on our end of cycle activities over the next couple of days.
Clarification on BTEC results
Following the announcement that BTEC results day will be 13 August this year, we’ve received some queries