Mark as read
Customer Experience Centre availability – 25 July

Our Customer Experience Centre will be closed from 10:15 until 12:30 (UK time) on Tuesday 25 July, due to staff training.

Mark as read
UCAS Undergraduate Track availability: July/August 2017

UCAS Undergraduate Track will be unavailable at times while we process exam results. Check the availability of Track.

Mark as read
UCAS Undergraduate Track availability: 22 – 23 July

UCAS Undergraduate Track will be unavailable from 06:00 on Saturday 22 July until 22:00 on Sunday 23 July (UK time), due to maintenance. During this time, you won’t be able to sign in to Track.

After you get your results

Relevant to
What happens after results day?
Watch this video to get an overview of what to do after you get your results.
View more videos
How to use Adjustment
If you've met and exceeded the conditions of your conditional firm offer, you may be able to use Adjustment to find an alternative course. This guide explains what Adjustment means and whether you're eligible.
View more videos

What to do next

Here you can see what to do in different circumstances, depending on:

  • if you're still waiting for your application to be updated
  • if you didn't get the results you needed to get your place confirmed
  • if you've been accepted on to one of your choices

Who to contact for help 

Still waiting? 

Don't worry if you're still waiting for a uni or college decision to be updated in Track.

  • The uni or college will update your application when they've seen all your results.
  • They have a lot of applications to update though, so it might take some time.
  • In some cases it might be that your results haven't come through yet.

More about waiting for decisions

Requesting a review or appeal?

If you missed your conditions, you might decide to request a review or an appeal.

  • If so, your uni or college choices should delay making a decision until the outcome is available, until 31 August. 
  • Apply for the review or appeal early and let your uni or college know what's happening.
  • If you get a higher grade, send this to your uni or college choices by 31 August (or ask if they can extend the date for you).

More about exam reviews and appeals

Looking for more courses?

If you didn't get a place from a firm or insurance offer, you could try our Clearing service to find another course.

  • From 5 July, all Clearing vacancies are listed in our search tool, for applicants who already have their results. If you're still waiting for results you can see what may be available, should you become eligible later.
  • Look for courses and talk to universities about any vacancies you're interested in.
  • If you can't visit, check out our list of uni virtual tours to help you get a feel for the place. 

How Clearing works

Been accepted? 

If one of your choices has been confirmed then you're in. Congratulations!

  • The uni or college will be in touch if there are any remaining requirements, like proof of your qualifications.
  • You're now entered into an agreement with them.
  • So if you have any second thoughts, you'll have to discuss your options with them.

More about what to do next

Better results than expected?

If you met and exceeded the conditions of your firm offer you might be interested in looking for an alternative course.

  • If you're happy with your first choice then stick with that.
  • However, with our Adjustment service you can see what other options there might be.
  • Adjustment is available for up to five days between 17 - 31 August.

How Adjustment works