Wellbeing services team
Depending on your university, this may have a different name – it’s a good idea to find out what services they offer and how to get in touch with them before you arrive.
This would usually be your first place to get information about what's available at your university – from general wellbeing support to help with a specific mental health condition or difficulty.
Check your university website for their wellbeing pages.
Mental health advisers
Student support teams often include specialist advisers dedicated to helping students with mental health difficulties. This help is not limited to people with diagnosed conditions – it’s available to all students who'd like support to cope with any aspect of life. You don’t have to wait until you arrive at university or college to contact the mental health adviser. In fact, it’s a good idea to contact them when you've been offered a place on the course, so they can ensure you’re fully supported and feel confident when you arrive.
Most universities and colleges provide counselling for students who need emotional support. Student services or the students’ union (or other student body) can give you information about what’s available – make sure you check the university or college website too.
Most campuses have an on-site medical centre, so if you require ongoing medical care, you can arrange this in advance. Alternatively, there will be GP services in your area – speak to the wellbeing team or student support services will be able to give more details.
Tools and resources
Some universities offer wellbeing apps, tools and other services (e.g. Nightline) specifically for their students – the details will be available from the wellbeing team or student support services, and check the website.
Student Space is a new online hub from Student Minds to support students during the COVID-19 pandemic. Here you can find resources such as:
- expert advice and information about looking after your mental health and wellbeing
- one-to-one support services via phone, webchat, or text or email
- tailored support for specific groups of students
- details of the support available at your university
- students’ own stories of responding to the challenges of the pandemic.
Students who incur extra study-related costs as a result of a physical or mental health condition or learning difference can apply for DSAs. You apply for DSAs alongside student finance, and they enable you to get the support you need at university or college – the amount you receive depends on your individual needs following a needs assessment.
If you are not sure you are eligible, it’s worth applying. Even if you don’t get a DSA, you can still get help from your university or college – remember to share an impairment or condition in the UCAS application so they can arrange support for you.
If you are applying to university as an international student, you can access support for your mental health and wellbeing from the university or college – and share a condition using the UCAS application.
By making sure you have the right support for your personal circumstances, you'll be looking after your mental health and wellbeing too.