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What happens, when, and what your students need to do to avoid delays to their application.

What’s UCAS’ role?

We receive exam results from many awarding bodies that provide and grade your students’ exams. We then match the results to your students’ applications and send them to the universities and colleges that are holding offers for them.

View the list of results we receive and forward to universities and colleges.

Are your students taking an examination not listed in the above?

It’s really important they send their results/certificates to their firm and insurance choice universities or colleges as soon as they receive them! Unis and colleges will need to see proof of qualifications listed in the ‘Education’ section of Apply – this includes GCSEs.

Sending proof of qualifications is equally important to students with international qualifications.

If students do not send proof of qualifications listed in Apply, this will hold up confirmation decisions by universities and colleges.

What happens, when?

November We meet with the awarding bodies to review the previous year and plan for the next application cycle.
December We collect subject-specific data and review new exams that need to be included in the results process.
January May We start matching applicant data to the qualifications they entered in Apply.
May/June We email all applicants who are holding a place and tell them what to expect over the next few months, including international advice and guidance.
June We email applicants whose GCE qualifications do not match what they entered on their application. If you're an adviser at a UCAS-registered centre, we'll also send you a list of these students.

5 July

International Baccalaureate results day.

15 July (TBC) Unreformed Pearson BTEC results avaliable.
7 August SQA results day.
August Non-A level results published, including reformed Pearson BTECs
14 August CAIE will make results available to schools and colleges.
16 August Results are issued to students.

How you can help

There are a number of ways you can help your students throughout the exam results process.

Changes to exam details

Let us know at qualsupport@ucas.ac.uk straight away if any of your students’ exam details change, and let the universities/colleges know too. That includes anything from exam subjects, modules or units, to awarding/examining bodies and centre numbers.

It's important to tell us, as it could delay the processing of the exam results. If results can’t be verified, your student might not get their place.

If anything affects your students’ results, we advise the applicant contacts the university or college that's holding their place, either as a firm or insurance choice. They should explain their situation, and provide a supporting letter from their school, college, or exam centre (with supporting documentation if necessary, e.g. a letter from the doctor if it’s a medical issue).

What if qualifications don’t match?

In January and March, we contact applicants with pending exam results to tell us about any changes to qualifications since they applied. In June, we contact applicants whose qualifications do not match what they entered on their application for GCE qualifications. If you're an adviser at a UCAS registered centre, we'll send you a list of these students. Please remind your students to reply if we contact them.

Late exam results

Universities and colleges may wait until 31 August to receive exam results, unless they specify a different date. If the results aren’t available by this date, they’re not obliged to hold a place. If you know of any results likely to be subject to delay, it’s important to let the university or college know in good time.

Important qualification information


Reviews and appeals

Centres are strongly advised to submit enquiries about results for all candidates for whom they have concerns at the earliest opportunity. This will enable each awarding body to take any corrective action which may be required in a timely fashion.

Universities and colleges will endeavour to be flexible in keeping places open. Those who use the reviews and appeals services have no guarantee their offers will remain open after 31 August. It is important to keep the universities and colleges informed of any reviews and appeals.

Important note

The service level agreement (SLA) for ‘Service 2’ priority reviews goes beyond 31 August.

While the 18 day SLA extends beyond 31 August, the average time taken by an awarding organisation to process a review of this nature in 2017 was five days. Awarding organisations will communicate this to applicants and schools when enquiring about results.

If you have any queries regarding the post-results service, please contact the awarding organisation for the qualifications you deliver.

Useful links


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