Annual Admissions Conference 2019

Date and location
This event has now finished

Communicating with parents

Monday 8 April 2019 16:40 -17:30
Workshop – an interactive session, with specific tasks and outcomes for attendees
Open to all


UCAS undertakes an annual satisfaction survey, to gather views from parents and guardians on our products and services, as well as our communication methodologies.

The survey asks for views on UCAS’ information and advice provision for parents, the type of information they need, and when and how they’d like to receive it. We also ask parents about their experiences, specifically with universities and colleges.

This workshop will share the high-level results of the 2018 UCAS Parent Survey, and will host a panel of parents to share their experiences to fuel discussion around how we can all support this key customer group.

Any provider looking for insight into what parents want will find this workshop extremely valuable.

Learning outcomes:

  • Gain an understanding of parents’ perspectives of supporting applicants.
  • Gain insight into parents’ views of the services they receive.