Annual Admissions Conference 2019

Date and location
This event has now finished

Students’ expectations from an adviser experience perspective

Monday 8 April 2019 11:45 - 12:40
Discussion – a short presentation, but mainly interactive
Open to all


UCAS undertakes an annual satisfaction survey to gather views from advisers and agents supporting undergraduate applications. The survey asks for views on UCAS’ information and advice provision for advisers, what type of information they need, and when and how they’d like to receive it. We also ask advisers and agents about their experiences of engaging with universities and colleges.

In this workshop, we’ll share the high-level results of the 2018 UCAS Adviser Survey, and host a panel of advisers to share their experiences to fuel discussion around how we can all support this key customer group.

Any provider looking for insight from those supporting applicants in a competitive environment will find this workshop extremely valuable.

Learning outcomes:

  • Gain an understanding of advisers’ perspectives of supporting applicants in 2018.
  • Gain insight into advisers’ views of the services they receive.