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Customer Success Team availability: 26 September

Our Customer Success Team will be unavailable all day on 26 September, due to staff training. We'll open again on Friday 27 September at 08:00 (UK time).

Mark as read

Adviser portal planned maintenance: 27 – 29 September

The adviser portal will be unavailable from 18:00 on Friday 27 September – 23:59 on Sunday 29 September (UK time), due to planned maintenance.

Applications will also be unavailable for your students.

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Advisers

Services for teachers, careers advisers, and agents

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Adviser news

Here we share the latest news and developments to support advisers in higher education.

Confirmation and Clearing

Advice and information for a successful Clearing and Confirmation. 

Events and conferences

Discover the different types of events, when and where they are, and how to prepare for them. 

Ask Us Anything live Q+As

Catch-up on the webinars and access all the latest resources.

2025 adviser toolkit
Everything you need to prepare for the 2025 application cycle – all in one place.

Help and training

Find help and training to support your role as an adviser in UK higher education, including toolkits, classroom resources, and application support. 

Free school meals application fee waiver

Guidance for those supporting eligible applicants applying to undergraduate courses starting in 2025.

Personal statement changes

The personal statement is changing for students applying for 2026 entry and onwards. Find out about what's changing, advice and guidance on the new sections, and resources to support you and your colleagues.

Talking about apprenticeships

Get advice and guidance to share with your students, including insights, guides, and more.

Reference resources

The following guidance is for completing undergraduate references for applicants who are linked to a UCAS registered centre. 

Adviser toolkits

These resources help you support and guide your students through each stage of their application,

Application overview

Help for you and your students to successfully navigate the application process

Qualification reform

Useful resources to provide you with information about qualification reform. 

Getting started as an adviser

Find out all you need to know to register and become a UCAS centre.

Contact us
 Teachers and advisers can contact us by phone, email or using social media.

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